Is there a prescription treatment for procrastinationitis? This is the “disease” that seemingly permeates people so that every action needs to be delayed until…. well, ….. uh,…. later, I guess?
Some Things Never Change…
I knew it would happen this way. When I sat together with my colleague Linda to prepare the quality feedback survey for our courses, I handed her over questions #1-5 to cross-check on them.
Backgrounder: [Linda was supposed to have prepared questions #6-10.]
Looking at me innocently, Linda shrugged her shoulders and showed me her most charmful smile and said:
“Well, you know,” she answered while her eyes avoided to look at me: “My daughter got sick and I had to run so many chores yesterday that I couldn’t prepare the questions.”
I suggested a break and decided to get some tea from the cafeteria to cool down.
“Yesterday!” she had said.
We got the assignment one week before Christmas and were at the beginning of February now! I couldn’t believe it. She could have prepared everything well in advance. Instead, we would have to do everything together now in order to keep our deadline. I felt cheated.
On my way to the cafeteria, I remembered that last year she had put up a big post-it on her desk visible to all of her colleagues and her boss:
The way to get started is to quit talking and begin doing. (Walt Disney)
When we saw the post-it, we all looked at each other sighing and thinking:
“Well, she is giving it another try.”
Linda, a charming, witty and very creative colleague who we all cherish, is a chronic procrastinator: our cinderella of “last-minute”-stands. Two months into the new year the post-it disappeared without any further mentioning it.
I assume most of us, including myself, have some procrastination attacks from time to time, yet around 20% of the population suffer from the chronic form of procrastination.
My students call it “procrastinationitis.”
There is tons of material out there in form of books, blogs, self-help courses that try to help and don’t need to be repeated here. On Wikibooks you can find a comprehensive overview of available resources on procrastination.
It is a wide-spread disease, no doubt.
What Linda tried in 2010, some of us may have taken as their New Year’s resolution for 2011; overcoming procrastination.
- What would you say?
- Have you made progress?
- Or have you already reached the slump so that you feel like giving up?
- Is it that you, um, perhaps, are reading this blog article in order to avoid doing something else that you should do right now?
- And now feel tempted to switch to your email because you start to feel guilty?
- Or do you perhaps happen to know some employee of yours who has taken this resolution?
According to studies on the subject, many therapies fail because the patients are supposed to change in a way that does not suit their personality. Authors of self-help books on the topic tend to be well-structured and organized. It must be very frustrating for procrastinators to see all the plans, control patterns they are supposed to learn.
Joseph Ferrari, associate professor of psychology at De Paul University in Chicago, sums this up nicely:
Telling someone who procrastinates to buy a weekly planner is like telling someone with chronic depression to just cheer up.
Procrastination and Corporate Culture
Even though it is always one’s own decision to stop procrastination, I started to think on my way back from the cafeteria in how far we as leaders and colleagues in companies and corporations can foster the tedious process of behavioral change and make it easier for the individual to adapt to it.
After all, procrastination may cause loss of productivity because most people are not happy that they delay their activities.
I came across some suggestions for team leaders and managers in Kevin Burns’ blog that I would like to share with you.
His Top 3 list of advice contains the following items:
- Break down projects into digestable pieces: The shorter the deadline, the less possibility for the procrastinator to delay the work
- Always ask the procrastinator for the status when you see him or her and do it in public. This will help to develop reliability.
- If a procrastinator does not deliver on time, show consequences and pass on work to a good worker
These pieces of advice sound convincing, but I am sure they would not work in all types of corporate culture. “Forced control” mechanisms like these might lead to more sophisticated ways to achieve procrastination in the long-term and might even develop mistrust between leader and employees.
I would, hence, rather favor measures, which help the employee remain accountable for putting off the work, and avoid patterns, which require permanent interventions by the manager. Measures that I prefer see the manager or leader in the role of a temporary coach so that the employee can really find out the reasons why the work is getting delayed so very often.
A coaching relationship would be the first step to a real cure, not just fighting the symptoms. This, of course, would only work if the manager is not a messy procrastinator him- or herself. As we all know, overworked managers have a tendency to procrastinate, too.
What do you think about these suggestions? Which ones would work for you? How can you as a leader help your employees heal procrastination?
Dr. Bärbel Bohr owns “Bärbel Bohr – Projekte mit System”
Lecturer at HSR Hochschule für Technik / Rapperswil (Switzerland)
She inspires success in leaders & students on communication & culture awareness
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Image Sources: magnetmagazine.com