It’s All About the Boss
Leaders open doors, not force everyone behind one. Bill Treasurer, author of Leaders Open Doors, says that, Leaders open doors of perception, possibility, and most importantly opportunity. Everyone can’t be […]
Leaders open doors, not force everyone behind one. Bill Treasurer, author of Leaders Open Doors, says that, Leaders open doors of perception, possibility, and most importantly opportunity. Everyone can’t be […]
One of my favorite Walt Disney quotes is, “That’s the real trouble with the world, too many people grow up.” Now think about it a minute. You don’t need to […]
What too many people fail to grasp is that one doesn’t become a leader overnight. You may have the title, but that’s not all it takes to be successful. To […]
“Ask not what your country can do for you. Ask what you can do for your country.” Fifty years ago, on November 18, 1963, President John F. Kennedy made a […]
Talent development, succession planning, leadership training – call it what you want . . . but be serious about it. In most organizations, talent development is probably the most under-budgeted, […]
New employee orientation (NEO), or onboarding, is one of the most critical aspects of a new hire’s beginning. But to so many leaders, from HR to department directors and managers, […]
Do you hear me? Are you listening? Many people use these two questions interchangeably, but they’re two significantly different questions. You can “hear” people are talking, but then you can […]
Good customer service doesn’t begin nor end with the customer. It begins with the leader and, well, I don’t believe it ever ends. Defining Customer Service You may have […]
“Love is a many splendored thing.” “All you need is love.” “Love me tender.” “Love to love you baby.” “Thou shalt love thy neighbor.” Hmm. I didn’t see anything about […]
Change is vital to growth and expansion. It gives organizations a competitive edge and gives employees a spark of energy. We must have change in order to grow. Whether you […]
Have you ever wondered why the Bluebird of Happiness is blue? … And is he really happy? Not so sure… I’d say that being blue is a clue. The happiness […]
Have you heard this statement before? It is: “I have seniority.” So what do you mean exactly by “seniority? And why does this matter? sen·ior·i·ty [seen-yawr-i-tee, -yor-] noun 1. the state of being senior; priority of birth; superior age. 2. priority, precedence, or status obtained as the result of a person’s length of service, as in a profession, trade,company, or union. Barring […]
From the 1986 movie Top Gun: “- Maverick, call the ball.” “- Roger. Maverick has the ball.” Even though you may think that you re in charge and that you […]