Can Leadership Be a One-Size-Fits-All?
When I was 20, I was given my first formal leadership role. Sure, I had influence prior to that, but now I was given a title and a team of […]
When I was 20, I was given my first formal leadership role. Sure, I had influence prior to that, but now I was given a title and a team of […]
Leadership metrics are almost always visible from an organization’s bottom-line. And nowhere is this more clear than in sales and growth figures. But how does a leader retain existing customers […]
Great leadership requires great communication skills. And one of the most challenging forms of communication is presenting in public! Public Speaking Hosting a work or group presentation often comes with […]
The en masse exodus of Baby Boomers alarms some in the business community as retirement encroaches. Varying reasons exist for the multiple reactions to retirement. The energized and ready can’t […]
We all hate naysayers, snipers and back room gossips. They subvert our vision, undermine our message and divert attention from our objectives. They must be rooted out, disciplined, fired! “Men in […]
We hear time and time again the key to success of any kind is good communication. If we want to have healthy personal relationships, effective teams, or become a great […]
Being Holmes Known particularly for his shrewd logical reasoning, Detective Sherlock Holmes most certainly possesses a strength both envied and despised. Despite the efforts of those he seeks to thwart, […]
It’s important to see that people are people. Sounds like an easy concept, doesn’t it? But it’s not! On Leadership And Empathy Viewing people as people means that we understand […]
Good customer service doesn’t begin nor end with the customer. It begins with the leader and, well, I don’t believe it ever ends. Defining Customer Service You may have […]
One of the most important competencies a leader must master is the ability to inspire people. On Inspiration and Motivation There is a difference between inspiration and motivation. ============= in·spi·ra·tion […]
When an organization under goes a big change, there is often times a lot of visual evidence that something is new or different. People, places, or things are no longer […]
It took me a couple of years of being a leader to get to the point of maturity where I could readily admit this humble truth about “being right”: It […]
Are you ready for the really BIG holiday season moving into high gear? Are you ready for the hectic effort to push and pull everything and everyone around you up […]