Leadership Lessons from the Break Room Dishwasher
Even small changes can have a big impact!
Tag Archives: problem-solving
On Leadership and Knowing Your Audience
Imagine this in your current role: You have taken a position on an issue that really matters to you. And you now need the backing of some of your key […]
Leading Success in 2014: Your 11-Step Checklist
The New Year 2014 is here. Now is the time that many leaders take the opportunity to reflect on the past year and to plan for the upcoming one. But […]
Leading Customer Service
Good customer service doesn’t begin nor end with the customer. It begins with the leader and, well, I don’t believe it ever ends. Defining Customer Service You may have […]
Hey Leaders: Get Curious!
What does “curious” mean? (Exactly.) “Curious.” It’s a strange word. If you read it over and over it doesn’t look like how it sounds, and it barely resembles what it means. It isn’t an […]
On Leadership, Being Right or Just Making it Right
It took me a couple of years of being a leader to get to the point of maturity where I could readily admit this humble truth about “being right”: It […]
Leaders: You Can’t Really Manage Change
During a recent project that involved whole scale transformation of a client’s system to manage, hire, compensate, reward and recognize, 65% of their employees are who drive their profitability. The […]
Top Gun Leadership: You Are Not Alone
From the 1986 movie Top Gun: “- Maverick, call the ball.” “- Roger. Maverick has the ball.” Even though you may think that you re in charge and that you […]
On Leadership and Executive Blind Spots
We all have patterns, habits, and beliefs that limit us. The challenge is that we generally can’t see how those thought-patterns and beliefs hold us back and what we can’t […]
Leadership Follies: Yes You Are Unique, But Not That Different
Best practices and methodologies within organizations are useful and effective. It is not realistic to think that everything must be created or invented in an organization. But, it’s important to […]
On Leadership, Feedback, and Effective Solutions
Leaders are responsible for creating a work atmosphere where employees can offer and acquire feedback that guides and directs their performance. “Quality feedback is meant to enhance decisions in the […]
Trust in the Workplace: The Leader’s Judgement Call
As a leader in your organisation, you work in a role where you cannot achieve anything of value unilaterally. You need to work well with a range of other colleagues […]
Leadership: How to Make an Elephant Fly
“I seen a peanut stand, heard a rubber band, I seen a needle that winked its eye. But I be done seen ‘bout ev’rything When I see an elephant fly.” […]
Linked 2 Leadership 